Privacy Policy
Last updated:
1. Information We Collect
When you place an order or contact us, we collect: name, phone number, email address, and delivery address. We automatically collect technical information such as your IP address, browser type, and pages visited through cookies and analytics services.
2. How We Use Your Information
We use your information to: process and deliver your order, confirm your order by phone, communicate about shipments, handle customer support, and improve our site and services. We do not sell or share your personal data with third parties for marketing purposes.
3. Legal Basis for Processing (GDPR)
We process your data on the basis of: (a) your consent (order form), (b) contract performance (order fulfilment and delivery), and (c) legitimate interest (customer support and fraud prevention). You may withdraw consent at any time by contacting us.
4. Data Sharing
We share your delivery address with our courier for shipment. We share order data with our payment processor when you pay on delivery. We do not share your data with marketing companies or other third parties without your explicit consent.
5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or alteration. However, no method of transmission over the Internet is 100% secure. You transmit information at your own risk.
6. Your Rights Under UK/GDPR Law
You have the right to: access your personal data, correct inaccurate data, request deletion of your data (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact us at info@siftingeibackai.world.
7. International Data Transfers
Your data is processed within the UK and EU. If we transfer data outside these regions, we ensure adequate safeguards under GDPR Article 44-49.
8. Data Retention
We retain order data for 6 years for tax and legal compliance. Customer service records are retained for 2 years. You may request deletion of your data at any time, except where retention is required by law.
9. Children's Privacy
Our site is not directed to children under 16. We do not knowingly collect personal data from children. If we become aware that a child has provided data, we will delete it promptly.
10. Third-Party Services
Google Ads Conversion Tracking: We use Google Ads to measure conversions and remarketing. Google may collect data about your site activity through cookies. Google Privacy Policy
Google Analytics: We use Google Analytics to understand site traffic and user behaviour. Google Analytics Privacy
Google Maps: Our contact page embeds Google Maps to show our location. Google Maps Privacy
Consent Mode v2: We use Google Consent Mode v2 to respect your cookie choices. You can modify your preferences anytime via our cookie banner.
11. Cookies
We use cookies for essential site functions, analytics, and marketing. See our Cookie Policy for details on how to manage your preferences.
12. Policy Updates
We may update this policy. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this privacy policy or your data, contact us:
Siftingeibackai Ltd
71 Eastcastle Street, London W1W 8BE, UK
info@siftingeibackai.world
+44 20 7946 0958
Data Protection Authority: If you believe your rights have been violated, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.